Culturally Aligned Integrated Support Framework Program (CAIS) Manager


Are you a person who is a self-starter, with a passion for working with a growing non-profit organization that supports Indigenous peoples experiencing homelessness? The Aboriginal Coalition to End Homelessness Society (ACEHS) is seeking a Culturally Aligned Integrated Support Manager to develop, implement and evaluate an Indigenous led and designed Culturally Aligned Integrated Support (CAIS) 3-year Pilot Program for First Nations, Inuit, and Métis peoples as part of the provincial Integrated Support Framework and the newly announced Supported Rent Supplement Program (SRSP)The overall objectives of CAIS are to develop a model that can be tailored and localized in other communities in BC with the intended outcomes to reduce and prevent homelessness while providing holistic wrap-around services. This will require strong leadership, an ability to vision and act, to build and to implement, all the while tracking and analyzing data and trends to adapt programming accordingly. The successful candidate will also require experience in managing a team, and community networking.


We are a non-profit and registered charitable organization whose sole focus is to support Indigenous peoples experiencing homelessness with a vision to lead long-term systemic change to better meet the needs of our people living away from home and experiencing homelessness.

Posting Details

Start Date: As soon as possible

Position Type: Full time, 40 hours per week

Salary Range: Based on project management, supervision, program development and evaluation experience, between $62, 400 – $66,560 annually with room for growth.


General Duties

  • Recruit, hire, train, orient new team members, and liaise with ACEHS department staff. The CAIS team over time will ideally be comprised of administrative and front-line support, an Elder, Resident Care Aid, Mental Health & Addictions Worker, Psych Nurse, Community Integrated Specialist, and a Family Reunification Coordinator.
  • Establish a working group of local cross-sector service provider organizations to provide input for the distribution of rent supplements; Develop criteria and selection process for rental supplement distribution.
  • Develop a model for wrap-around services; Commence with service mapping sessions, research, and analyses of a spectrum of supports, including but not limited to health, culture, addictions, social/recreational, etc.; Utilize the ACEHS approach to assessment which includes physical, emotional, mental, and spiritual wellness; Provide opportunities for participant feedback throughout developmental phase.
  • Train and Manage the CAIS Team.
  • Lead case management, development of Care Plans, personal goals, and regular follow up.
  • Engage in comprehensive data gathering, tracking, analyses, and project delivery modifications, with quarterly performance reviews of the program.
  • Administer the project budget; Provide quarterly budget forecasts, ensure receipting and cheque requests are dealt with in a timely manner.
  • Write funder reports as required; Develop proposals for on-going program expansion.

Homelessness Prevention and Reduction

  • Develop transition plans for participants, throughout the housing continuum, including transitions from hospitals, ministry care and corrections.
  • Support individuals in jeopardy of losing housing (case plans); Support those who transition into housing (low barrier, supportive, culturally supportive, transitional, subsidized and market/ independent living).
  • Act as a referral resource for other local resource agencies as required.
  • Ongoing follow-up and sharing of strategies to navigate systems and combat isolation.
  • Weave in medium and long-term plans to support education and training.
  • Arrange for culturally responsive supports to prevent and reduce recidivism and relapse; Actively engage and support individuals to participate in land-based healing and pathways to healing and recovery, pre-treatment and treatment when wanted and required.
  • Schedule and conduct regular transitional planning, individual support, talking circles, while also providing guidance and support for various land-based projects and events.
  • Interface with Indigenous Street Family to establish grassroots service priorities, referring to the ACEHS Stigma research and Indigenous Systems Improvement Map research findings; Liaise with ACEHS House Managers regarding referrals, transitions, and follow-up.
  • Represent the ACEHS at various Community Committees as directed.


  • Degree in social work, healthcare, business administration, organizational design, or an equivalent combination of education, experience, and project management/coordination.
  • Minimum five (5years management experience in health or social related fields; Management and supervision of a team of 5 or more is required.
  • Demonstrated knowledge of and experience working within the Housing Sector and aware of available community wrap around supports.
  • Knowledge of the BC healthcare system and experience working in a primary healthcare setting or experience working with physicians and/or allied health care providers preferred.
  • Experience in community development will be considered an asset.
  • Willing and able to complete a Criminal Record Check through the Ministry of Justice for working with vulnerable adults
  • Valid BC Drivers License
  • Dependable vehicle
  • Two work related references (no more than three years old)


  • Ability to work respectfully, knowledgeably, and effectively with partners and First Nations, Inuit, and Métis people, adapting to cultural uniqueness to create a sense of safety for all;  Demonstrated experience in systems improvement and change management; Knowledge of health-related issues affecting Indigenous peoples; Ability to work collaboratively with a broad range of medical, clinical, and administrative professionals and understanding of local, regional, and provincial Primary Care, and housing sector professionals; Knowledge of Tenancy  Agreements and system navigation in the housing sector is an asset.
  • Knowledge of providing culturally and trauma informed care; Understanding the intergenerational trauma that occurs because of colonization, Residential Schools, Sixties Scoop, and other oppressive systems, as well as the history of Indigenous peoples in Canada.
  • Strong project management, program development and strategic and operational planning skills; Ability to multi-task and balance priorities within tight timelines; Excellent communication, organizational, and decision-making skills, with strong attention to detail and proficient computer literacy skills (Microsoft office and Google Drive).
  • Ability to learn from other leaders and Elders, modelling the vision and encouraging others to commit to and champion the vision – inspiring others into new ways of working together to provide excellent wrap-around support services within a cultural lens and approach.
  • Ability to work in a holistic, professional, and non-judgmental manner ais a must.


  • Ability to use stairs
  • Ability to lift 30 pounds
  • Ability to complete repetitive tasks (such as sitting, standing, walking and bending)


  • Preference will be given to qualified candidates with Indigenous ancestry.
  • The ACEH values strength in diversity. As an inclusive employer that celebrates the gifts of all its staff, the ACEHS encourages members of the 2SLGBTQQIA+ community to apply.
  • Interested candidates are asked to submit a resume and cover letter which highlights how your knowledge, skills and abilities will culturally support and contribute to the ACEH and our community.


Interested candidates should submit a resume and cover letter to or click on the “Apply now” button below.