Program Assistant – Culturally Aligned Integrated Support Framework


Are you a person who is a self-starter, with a passion for working with a growing non-profit organization that supports Indigenous peoples experiencing homelessness? The Aboriginal Coalition to End Homelessness Society (ACEHS) is seeking a Program Assistant to support the Culturally Aligned Integrated Support (CAIS) Framework Manager to develop, implement and evaluate an Indigenous led and designed CAIS 3 year Pilot Program for First Nations, Inuit, and Métis peoples as part of the provincial Integrated Support Framework, which is under development. The overall objectives of CAIS are to develop a model that can be tailored and localized in other communities with the overarching goal to reduce and prevent homelessness while providing holistic wrap-around services.


We are a non-profit and registered charitable organization whose sole focus is to support Indigenous peoples experiencing homelessness with a vision to lead long-term systemic change to better meet the needs of our people living away from home and experiencing homelessness.

Posting Details

Type: Full-Time 30 hours per week

Location: Victoria, B.C.

Hourly: $25.00 an hour



  • Correspond to emails, telephone, or face to face inquiries.
  • Communicate with individuals, professionals, colleagues, and organizations regarding any CAIS related programs, when needed.
  • Assist the CAIS manager in administrative tasks.
  • Taking minutes during meetings and provide support with writing reports.
  • Produce and distribute correspondence memos, letters, faxes, and forms.
  • Organize, coordinate, and schedule meetings and appointments.
  • Enter and track data accurately and in a timely manner.
  • Respond to and provide support for technical issues when needed.
  • Support CAIS team members with administrative tasks when required.


  • Knowledge of the BC healthcare system and experience working in a primary healthcare setting or experience working with physicians and/or allied health care providers preferred.
  • Experience in community development will be considered an asset.
  • Highschool diploma or equivalent; college diploma preferred


  • Ability to work respectfully, knowledgeably, and effectively with partners and First Nations, Inuit, and Métis people, adapting to cultural uniqueness to create a sense of safety for all.
  • Knowledge of providing culturally and trauma informed care.
  • Knowledge of health-related issues affecting Indigenous peoples.
  • Strong project management, program development and strategic and operational planning skills.
  • Demonstrated experience in health system improvement and change management.
  • Excellent organizational, and decision-making skills, with strong attention to detail.
  • Excellent written and verbal communication skills
  • Ability in generating reports
  • Handle sensitive information in a confidential manner
  • Ability to work collaboratively with a broad range of medical, clinical, and administrative professionals.
  • Ability to work independently, multi task, and adaptable to various competing demands.
  • Ability to multi-task and balance priorities within tight timelines.
  • Demonstrated understanding of local, regional, and provincial Primary Care.
  • Ability to learn from other leaders and elders, modelling the vision and encouraging others to commit to and champion the vision – inspiring others into new ways of working together to provide excellent primary care.
  • Demonstrated computer literacy skills (Microsoft office; Word, Excel, PowerPoint and Google Drive, Adobe Acrobat).
  • Understanding of the intergenerational trauma that occurs because of colonization, Residential Schools, Sixties Scoop, and other oppressive systems as well as the history of Indigenous peoples in Canada.
  • Ability to work in a holistic, professional, and non-judgmental manner as you are working with a broad range of personalities, needs, cultures, lived experiences and abilities.



  • Ability to complete repetitive tasks (such as sitting, standing, walking and bending)
  • Ability to use a computer for extended period of time


  • Preference will be given to qualified candidates with Indigenous ancestry.
  • The ACEH values strength in diversity. As an inclusive employer that celebrates the gifts of all its staff, the ACEHS encourages members of the 2SLGBTQQIA+ community to apply.
  • Interested candidates are asked to submit a resume and cover letter which highlights how your knowledge, skills and abilities will culturally support and contribute to the ACEH and our community.