Job Title


Are you a person who is passionate about working with Indigenous Peoples experiencing homelessness and is interested in providing culturally supportive and safe models of care? The Aboriginal Coalition to End Homelessness Society (ACEH) is seeking a House Manager for our SPAKEN House to work with the Indigenous Street Community and support those who recently transitioned into culturally supportive housing.


We are a non-profit and registered charitable organization whose sole focus is to support Indigenous peoples experiencing homelessness with a vision to lead long-term systemic change to better meet the needs of our people living away from home and experiencing homelessness.

Located in downtown Victoria, the Culturally Supportive House (CSH) was designed for Indigenous peoples experiencing homelessness who are seeking a safe space to self-isolate with 24/7 support. The house provides cultural programming, meals, and a Managed Alcohol Program.

This is a Full Time position which qualifies for benefits!

Posting Details

Term: ASAP – November 4, 2022

Position Type: Temporary Full Time (term position to cover leave of absence)

Salary: $72,488 annually



  • Manage and ensure the program is functioning within operating budget, maintain and update tracking processes and have direct oversight to the purchasing and inventory at the house
  • Facilitate regular staff meetings and meetings with the Family Member’s (FM)
  • Plan for and provide one-on-one support, advocacy, mentorship, and resources to the FM
  • Complete intakes of new FM
  • Familiarize FM with various ACEH programming, including the environment and guidelines for living communally
  • Facilitate positive relationships between the FM’s and ACEH employees
  • Evaluate the performance of employees at, including conducting probationary reviews, performance reviews, and identifying needs regarding personal and professional development
  • Manage employee schedules, track employee hours, and submit timesheets to Payroll
  • Lead the case-management of the FM
  • Orient new program participants in the program and services, including the transition to ACEH Houses
  • Advocate for FM needs for mental health, social, and cultural services
  • Work with the Human Resources team to communicate staffing requirements and participates in the selection process


  • Minimum 2 years experience in a manager position.
  • Relevant post-secondary education and/or training may be considered in combination with a minimum of one-year managerial experience.
  • Experience working with the cohort in a similar environment is considered an asset.
  • Valid First Aid Certification preferred.
  • Experience or personal insights working cooperatively with people with disabilities, lived experience, and addictions considered an asset
  • Experience working with non-profit organizations, family support, social services, and Indigenous support services and programs considered an asset.
  • Required to consent to the Ministry of Justice Criminal Record Check for Working with Vulnerable Adults.
  • Preferred Naloxone Overdose Training and Certification.
  • Preferred Non-Violent Crisis Intervention Certification.
  • This position requires a valid drivers license and working vehicle.


  • Progressive understanding of persistent mental illness, addictions, and other challenges and how these impact people’s overall health, well-being, and quality of life
  • Ability to work in a holistic, professional, and non-judgmental manner as you are working with a broad range of personalities, needs, cultures, lived experiences and abilities
  • Ability to effectively respond and adjust to unexpected events, assess high risk situations, problem-solve, provide crisis intervention, and manage conflict in a culturally supportive manner
  • Ability to work independently and effectively respond to and manage competing demands while adhering to deadlines within a fast-paced environment
  • Effective written, electronic, and verbal communication skills to facilitate interprofessional collaborative practice, healthy and culturally safe environments, and a respectful workplace for community members, staff, guests and volunteers
  • Sound understanding of the intergenerational trauma that occurs as a result of colonization, Residential Schools, Sixties Scoop, and other oppressive systems as well as the history of Indigenous peoples in Canada


  • Ability to use stairs
  • Ability to lift 30 pounds
  • Ability to complete repetitive tasks (such as sitting, standing, walking, and bending)


  • Preference will be given to qualified candidates with Indigenous ancestry.
  • The ACEH values strength in diversity. As an inclusive employer that celebrates the gifts of all its staff, the ACEHS encourages members of the 2SLGBTQQIA+ community to apply.
  • Interested candidates are asked to submit a resume and cover letter which highlights how your knowledge, skills and abilities will culturally support and contribute to the ACEH and our community.
  • Successful applicant/contractor will receive a contract agreement.


Interested candidates should forward a resume and cover letter to and cc’ with the job title in the subject line.


Apply Now