Youth Care Home Manager


The Aboriginal Coalition to End Homelessness Society (ACEH) is a reputable non-profit and registered charitable housing provider dedicated to supporting Indigenous peoples experiencing homelessness. Our work centers around the voices of those who have shared their experiences, immediate needs, and solutions. Through building partnerships locally and island-wide, the ACEH works to identify and address systemic and structural barriers and share information, resources, and lessons learned while also providing cultural support, connections, and housing stability.

Our Vision: Our way is to care for all our people, from the youngest to the oldest. We are all one. Some of our people living away from home are suffering, isolated and homeless. We stand together to end homelessness.

Application Submission:

You are required to submit a resume and cover letter that highlights Indigenous ancestry, Indigenous community/organization involvements, education, certification, demonstrated contract experience, and how your knowledge, skills, and abilities will support and contribute to the ACEH and our community through a cultural lens.

Applications missing this will be automatically screened out of the selection process

Posting Details

Position Type: Monday – Friday. 8-4PM, on call every second week in the evening.

Salary: $70,720 – $76,960, commensurate with experience.

Benefits: Sun Life Coverage; Quarterly Wellness Day (4); an additional Wellness Day per quarter for on-call responsibilities; and 10 paid Vacation Days.

Start Date: November 13th, 2023.

Location: 2854 Adelaide Avenue, Saanich BC; and other ACEH office sites as required.


Reporting to the Director of Housing & Support Services, the Youth Care Home Manager will lead a team in lovingly providing Culturally Supportive Housing and services at the Youth Care Home to 6 Indigenous Youth (12-19) in the care of Surrounded by Cedar Child & Family Services. The Youth Care Home Manager is responsible for program development, leadership, management, and community relationship building in a way that upholds the organization’s mission, vision, values, and practices. The Youth House Manager also offers non-judgmental support, advocacy, information, and referrals to Youth Family Members. Building strong community relationships, being a good neighbour, and familiarity with available resources is essential. This position operates in a high-stress environment, often dealing with crises, and requires the ability to function independently and effectively manage various situations including emergencies.

INTERIM PROGRAM DEVELOPMENT: November 2023 – January 2023

  • Support preparations for opening the Youth Care Home as directed, including start-up purchasing, facility set-up, organizing cultural preparations, etc.
  • Provide support toward completion of Community Care Facility Licensing. This may include policy development; planning for hygiene & communicable disease control; establishing systems for record keeping and reporting; adherence to medication storage and distribution; and nutrition / food service planning.
  • Develop a Handbook for Team Members that outlines basic facility processes and information such as parking, keys, emergency preparedness, staff directory, policies, etc.


  • Assist in hiring, onboarding, supporting, and assessing Youth Care Home staff including Support Workers, Cook(s), Elder(s), and Aunty or Uncle.
  • Manage employee scheduling and approve timesheets to payroll bi-weekly.
  • Hold regular team check-ins toward continual program improvement.
  • Provide support through conflict resolution, de-escalation, and mediation as needed.
  • Organize professional development and staff wellness opportunities.
  • Prepare to meet annual licensing inspection requirements (i.e., site maintenance, record keeping, posting menus etc.)
  • Implement and evaluate program planning, objectives, policies, and procedures.
  • Maintain confidentiality, privacy, and record-keeping in accordance with the PIPA and the Society’s Act.
  • Develop and manage the inventory.


  • Collaborate with Surrounded by Cedar Child & Family Services on intake and case management to maintain a balanced Youth Family Member dynamic.
  • Facilitate positive relationships between Youth Family Members and team members.
  • Support Care Plan development for Youth Family Members and advocacy toward meeting their personal goals in areas of: health, substance use, income, housing, employment, family reunification, cultural connection, education, life skills, and parenting.
  • Familiarize Youth Family Members with house policies and procedures, including care for the property, safety protocols, and expectations for living communally.
  • Lead a Family Meeting biweekly to discuss updates, challenges, and upcoming events.
  • Liaise with the Land-Based Healing Manager and Youth Programs Manager to organize land-based and social events. Planning inclusive of a Work Plan with assigned responsibilities and a projected budget for approval.
  • Coordinate with ACEH Outreach services for resident Youth Family Members who may be street involved, using substances, or at risk of exploitation. May require involvement of the ACEH’s Place of Hope program.
  • Work alongside birth and extended families in a meaningful, respectful, and engaging way.
  • Engage and collaborate with Social Workers, Caregivers, and Education Professionals.
  • Organize periodic events with neighbours to build community.


  • Complete budget projections, reports for SCCFS, and 1-2 proposals annually for supplementary program funding.
  • Monitor CAMS for team-wide case management and incident reporting.
  • Develop and provide an in-service training session quarterly about the Youth Care Home.
  • Represent the Youth Care Home site on the Occupational Health and Safety Committee.
  • Attend mandatory monthly Management meetings.


  • Required post-secondary education and/or training in a related field (i.e., Child and Youth Care, Social Work)
  • Preferred 2 years leadership experience in a union setting.
  • Experience with and knowledge of budget management.
  • Experience or personal insights working cooperatively with Indigenous youth with disabilities, lived experience, and addictions considered an asset.
  • Experience working with non-profit organizations, family support, social services, and Indigenous support services and programs considered an asset
  • Required Valid First Aid Certification.
  • Required Naloxone Overdose Training and Certification.
  • Preferred Non-Violent Crisis Intervention Certification.


  • Consent forms and clearance by the Ministry of Child & Family Services’ Hub: Consent for Disclosure of Criminal Record Information AND Consent for Prior Contact Form
    • List of all addresses where you have resided since the age of 18 outside of BC.
    • Provide an Out Of Jurisdiction (OOJ) police clearance for each location you have resided in IF you have lived outside of Canada for 6 months or more since the age of 18.
  • Compliance with BC’s Immunization and TB Control Programs
  • Valid First Aid that meets requirements of Schedule C
  • Record of Work History
  • Valid BC Driver’s License
  • Clean Driver’s Abstract
  • Dependable Vehicle
  • Naloxone Training by a qualified healthcare professional (can be provided).
  • Three work related references (no more than three years old).


  • Awareness and understanding of the Community Care and Assisted Living Act.
  • Strong knowledge about standards, regulations, and legislation related to caring for Indigenous youth (i.e., Duty to Report).
  • Progressive understanding of persistent mental illness, addictions, and other challenges and how these impact people’s overall health, well-being, and quality of life
  • Proven ability to be highly self-motivated, demonstrated initiative and recommend changes when required to improve operations.
  • Ability to work in a holistic, professional, and non-judgmental manner as you are working with a broad range of personalities, needs, cultures, lived experiences and abilities
  • Ability to effectively respond and adjust to unexpected events, assess high risk situations, problem-solve, provide crisis intervention, and manage conflict in a culturally supportive manner
  • Ability to work independently and effectively respond to and manage competing demands while adhering to deadlines within a fast-paced environment
  • Effective written, electronic, and verbal communication skills to facilitate interprofessional collaborative practice, healthy and culturally safe environments, and a respectful workplace for community members, employees, guests and volunteers
  • Sound understanding of the intergenerational trauma that occurs because of colonization, Residential Schools, Sixties Scoop, and other oppressive systems as well as the history of Indigenous peoples in Canada.


  • Ability to use stairs
  • Ability to lift 30 pounds
  • Ability to work flexible hours
  • Ability to complete repetitive tasks (such as sitting, standing, walking and bending)


  • Preference will be given to qualified candidates with Indigenous ancestry.
  • The ACEH values strength in diversity. As an inclusive employer that celebrates the gifts of all its staff, the ACEHS encourages members of the 2SLGBTQQIA+ community to apply.
  • Interested candidates are asked to submit a resume and cover letter which highlights how your knowledge, skills and abilities will culturally support and contribute to the ACEH and our community.


Interested candidates should submit a resume and cover letter to or click on the “Apply now” button below.